You can use the forgotten password information to authenticate
to the server when you forget your password.
Before you begin
This task is only available when challenge-response authentication
is enabled. Otherwise, you must contact your help desk or system administrator
to have your password reset.
About this task
To define forgotten password information:
Procedure
- From the Identity Manager Home page,
click Change Forgotten Password Information on
the My Password page.
- On the Change Forgotten Password Information page,
specify the information that you want to use if you forget your password:
- If specific questions are displayed, type the answers in the Answer field. If you
forget your password, these answers are the ones you use to authenticate
to the server.
- If both Question and Answer fields
are displayed, type the questions and the answers to those questions
in the fields.
- Some fields might contain already answered questions. These
fields can be left alone or modified. To modify a field when specific
questions are displayed, click Clear to enter
in a new answer. When both the Question and Answer fields
are displayed, click Edit to modify these values
and provide the questions and the answers to those questions in those fields.
- Click OK to save the information.