Changing an account

You can change various information about your account.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To get access to this task, or to have someone complete this task for you, contact your system administrator.

If the list of accounts does not include an account you were expecting to see, you might not have permission to change it.

About this task

To change an account, complete these steps:

Procedure

  1. On theIdentity Manager Home page, in My Access, click View or Change Account or Change Account, depending on your system configuration.

    A list of your individual accounts is displayed.

  2. If you do not find the account that you want on the View or Change Account page, click Search.
    1. Select the ownership type that you want to search on.

      You can search only one ownership type at a time. The provisioning policy for the account type governs the available ownership types.

    2. Optional: Type a user ID search string.

      Specifying a user ID search string limits the search to accounts that contain the search string. For example, type smith in the field. The filter limits the search to user IDs that contain the string smith, such as smithj, bsmith, or dsmithson. If you do not specify anything in the field or specify an asterisk (*) the default behavior searches all user IDs.

    3. Select a service type.

      A service type is also called a profile. You can limit your search to a specific service type, such as an LDAP, AIX, or manual type service. The All selection searches the available service types on the system.

    4. Optional: Accept the preselected Account Type or click Organizational Unit to change the Search By option.
    5. Type the search information in the Search By field.

      Selecting Account Type searches for accounts associated with that account type that contain the search string. Selecting Organizational Unit searches for account associated with all account types under all the organizational units that contain the search string. If you do not specify anything in the field or specify an asterisk (*) the default behavior searches all account types or organizational units.

    6. Click Search to display the Search Results table.

      The table displays all the account types that match the search criteria up to the search limit. If the search results exceed the search limit, you must further limit the scope of the search and search again.

  3. On the View or Change Account page or on the View or Change Account Information page, click the account type that you want to change.
  4. Click each tab, and change the values of the account attributes on each tab. The tabs that are displayed and your permissions to edit fields within those tabs depend on the account.
  5. Click OK to submit the change request. If you do not have permission to modify any account attributes, click Cancel.
  6. If you have clicked OK, verify your request on the Request Submitted page.
  7. Click a link in the Related Tasks section.

What to do next

You can: