Deleting accounts

If you no longer need an account for a managed resource, you can delete the account. Removing unnecessary accounts facilitates account management.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To get access to this task, or to have someone complete this task for you, contact your system administrator.

About this task

The list of accounts displays only the individual accounts. Use Search to find sponsored accounts.

If the list of accounts does not include an account that you expected to see, you might not have permission to delete it. Contact your system administrator.

Procedure

  1. On theIdentity Manager Home page, in My Access, click Delete Account.

    A list of your individual accounts is displayed.

  2. If you do not find the account you want on the Delete Account page, click Search.
    1. Select the ownership type.

      You can search only one ownership type at a time. The provisioning policy for the account type governs the available ownership types.

    2. Optional: Type a user ID search string.

      Specifying a user ID search string limits the search to accounts that contain the search string. For example, type smith in the field. The filter limits the search to user IDs that contain the string smith, such as smithj, bsmith, or dsmithson. If you do not specify anything in the field or specify an asterisk (*) the default behavior searches all user IDs.

    3. Select a service type.

      A service type is also called a profile. You can limit your search to a specific service type, such as an LDAP, AIX, or manual type service. The All selection searches the available service types on the system.

    4. Optional: Accept the preselected Account Type or click Organizational Unit to change the Search By option.
    5. Type the search information in the Search By field.

      Selecting Account Type searches for accounts associated with that account type that contain the search string. Selecting Organizational Unit searches for account associated with all account types under all the organizational units that contain the search string. If you do not specify anything in the field or specify an asterisk (*) the default behavior searches all account types or organizational units.

    6. Click Search to display the Search Results table.

      The table displays all the account types that match the search criteria up to the search limit. If the search results exceed the search limit, you must further limit the scope of the search and search again.

  3. On the Delete Account page or on the Search for Accounts page, click the account type that you want to delete.

    You can only delete one account at a time.

  4. On the Delete Account Confirmation page, verify that you want to delete the listed account, and click Delete Account.
  5. On the Request Submitted page, review your request. Make note of the request number assigned to your request.
  6. To perform another task, click a link in the Related Tasks section.

What to do next

You can