You can complete work order activities that are displayed in your
activities list.
Before you begin
Depending on how your system
administrator customized your system, you might not have access to
this task. To get access to this task, or to have someone complete
this task for you, contact your system administrator.
About this task
If the work order activity is assigned to a group of users
to which you belong, and the activity is locked by another user, you
can only view the activity.
To complete a work order activity,
complete these steps:
Procedure
- From the Identity Manager Home page,
click Approve and Review Requests on the My
Activities page.
- On the Approve and Review Requests page,
click the name of the work order activity that you want to complete.
- On the Review Request page, select Successful to
indicate successful completion of the work order, Warning to
indicate that the main intent of the work order was successfully completed
but other aspects were not successfully completed, or Failure to
indicate the work order could not be successfully completed. Then
type an explanation or justification in the Reviewer Comments field, and click OK.
- On the Response Submitted page, review
that you have completed the activity. Click on the links on the Related
Tasks section to review other requests or return to the Identity Manager Home page.